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BabiesRUs Issue

FYI, I have strong feelings against BabiesRUs. I'll still shop there...but with caution.

If you return anything without a receipt, you will get the lowest price of that product back...no problem, I get that.

This is my problem.

GIFT RECIEPTS MEAN NOTHING AT BABIESRUS. THE RECIEPIENT OF THE GIFT WILL NOT GET THE $ BACK THAT YOU PAID FOR THE PRODUCT. YOU WILL GET THE LOWEST PRICE
THAT PRODUCT HAS BEEN.

Example. My best friend went to deliver her second child. I didn't know if it was a girl or boy so I went to Babiesrus and bought 2 outfits. One boy, one girl and had a gift receipt for both. I paid $20 for each. I figured I'd return the one that wasn't needed. She had a girl so I went back to return the boy outfit. I couldn't my receipt anywhere but I figured I'd just use the gift receipt. Well, with the gift receipt they would refund me $7.95 even though the day before I purchased the outfit for $20. They credit you the lowest price the product has ever been including a sale a month ago, even though the purchaser paid full price and had a gift receipt. THIS IS THEIR POLICY. The "Gift receipt" basically only confirms that the item was purchased at a "babiesrus" . I did get my money back because I completely freaked out in the store and made a scene. I was beside myself. I'm not usually that way. Do you realize how many people are getting ripped off from this POLICY!! Okay, sorry. Just wanted to share my dissappointment with BabiesRUs. They are a great "one-stop shop" and I still purchase from there but I when I purchase a gift, I do so with cash and hand them the actual receipt if they need to exchange. I don't think this will work if you pay with a credit card.

1 comment:

Billy and Maggie said...

You know..Babies R Us really pisses me off! I am so hesitating doing my registry there. I had a registry there way in the begining but totally forgot about it when I realized I was on the slower than slow boat to China. I know they have a lot of the cutest baby things but I'm thinking if I do use them I may just pick out bedding, books or things I know I wont be returning. Target is looking good to me though.

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